Frequently asked questions
How is the lamp powered?
The lamp has a built-in rechargeable battery and charges via an included USB-C cable. Once charged, you can use it without needing to keep it plugged in.
Can I change the lighting color?
We cannot accept returns on certain items. These will be clearly marked before purchase.
How long will my order take to arrive?
We offer free shipping to all our destinations. The estimated delivery time is 10 to 30 days, depending on your location and the logistics process. Once your order has been shipped, you will receive a tracking number to check the status of your shipment at any time.
What happens if my lamp arrives damaged or with an issue?
If your order arrives damaged, defective, or you receive an incorrect product, please contact us as soon as possible at contact.shopriccio@gmail.com. We will review your case and offer you the appropriate solution in accordance with our return and refund policy.
How much is shipping?
Shipping is completely free! All orders include free shipping, so the price you see is the final price of the product. You will not have to pay shipping costs when you complete your purchase.